EkatraEkatra

Privacy Policy for Ekatra

Effective date: April 19, 2026

Ekatra ("we", "our", or "us") values your privacy. This Privacy Policy explains what personal data we collect, how we use and store it, the third parties we work with, and the choices and rights available to you.

1. Data We Collect

When you create and use an Ekatra account, we may collect the following personal data:

  • Name
  • Phone number
  • Account information (such as login and profile details)
  • Any additional profile fields you choose to provide in the app

2. How We Use Data

We use personal data to create and manage your account, provide app features, communicate important service information, improve reliability and performance, and analyze usage trends.

3. Storage and Security

Your personal data is stored using industry-standard safeguards, including encryption at rest. We also apply access controls and other reasonable security measures to protect your data.

4. Third-Party Processors

We use trusted third-party service providers to help operate Ekatra. This includes:

5. Account Creation and Deletion

Creating an account is required to use Ekatra.

You may request deletion of your account and associated personal data at any time by contacting us at support@joinekatra.com or through our account deletion request page at https://www.joinekatra.com/account-deletion.

6. Data Retention

We retain personal data for as long as your account is active. After a verified account deletion request, we delete or anonymize your personal data within 30 days, unless a longer retention period is required by applicable law.

7. Your Rights (DPDPA)

Subject to applicable law, including the Digital Personal Data Protection Act, 2023 (India), you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete personal data
  • Request erasure of your personal data

To exercise these rights, contact us at support@joinekatra.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at support@joinekatra.com.